DINOSOC

1. The contract between you and DINOSOC.

1.1 We must receive payment of the whole of the price for the goods that you order before your order can be dispatched. Once your payment has been received by us we will confirm receipt of your order and payment by sending an email to you at the email address you provide. Acceptance of your order shall only take place when we dispatch the items. Our acceptance of your order brings into existence a legally binding contract between us.

1.2 All items offered for sale by DINOSOC are offered on an 'invitation to treat' basis only. This means that we are not obliged to sell you an item on the terms stated until we have despatched the item to you.

1.3 You can place an order via email or on our website. All of our contracts are concluded in English. All orders will be based upon prices and delivery charges in force at the time you submit your order. If the prices are different from those published you will be notified before we accept your order.

1.4 When you place an order and make a payment, you will be asked to supply information about yourself. That informations is provided to PayPal, any information subsequently supplied to us will be kept in confidence by us. Once your order is closed - you have recieced your order, we will delete any of your information we hold, except those required for our business records. 

2. Products advertised online

2.1 We make every effort to ensure that photographs and descriptions are accurate, but please note that some details such as colour may vary. Every reasonable care has been taken to ensure that reproduction of colours is as accurate as the photographic and printing process will allow. However, slight variations may occur. Garment specifications are correct at time of going to press.

2.2 All items are subject to availability. We shall inform you as soon as possible if the product(s) you have ordered are not available, and if you have already paid for the product, refund you as soon as reasonably possible.

3. Methods of payment

3.1 We can ONLY accept Pay Pal at this time for online orders. 

3.2 While we try to ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of goods you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. We reserve the right to cancel your order at any time

4. Delivery

4.1 We usually send items by Royal Mail 2nd Class delivery service. 

5. Returns

5.1 We hope you are happy with your purchase, however, in addition to your statutory rights, if for any reason you would like to return an item, please contact us via our emails address (See Contact Us). Please quote returns in the subject line. We will then email you the returns address. We will only refund or exchange items if the item(s) are damaged or faulty on delivery. We inspect all items before they are sent. You must inform us of your intention  and the exact details of the item as soon as possible, within 2 days of recieving the item. If not we reserve the right to reject your request for refund or exchange. ou must take reasonable care to ensure that we receive the goods returned and that they are not (further) damaged in transit. We reserve the right to reject your request for refund or exchange if we receive the returned item(s) in poor condition. 

5.2 If you would like to cancel your order, please let us know immediately. There is a cancellation charge of £5.00. If your order has been despatched you have 14 days in which to return the goods, stating the reasons why you wish to cancel in writing. Notification of cancellation must be made via email to uobdinosoc@gmail.com or using our contact us page. We will not be able to refund the cost of returning the items.

5.3 You will be required to arrange for the return of goods using the courier of your choice, at your own cost within 14 days. We will not be able to refund the cost of returning the goods.

5.4 We cannot accept responsibility for any returned goods lost or damaged in the post. Once the items are delivered to you, they remain your responsibility. Please ensure you keep proof of postage when returning the goods.

5.5 If your DINSOC product is faulty, please accept our apologies. If items are found to be faulty we will seek to reimburse the postage cost for the return of the goods. If the items you return to us are, in our reasonable opinion, not deemed to be faulty, you will bear the postage costs associated with returning the goods (please note, this does not affect your statutory rights). Please keep a receipt as proof of postage for this process as you may be required to show this to us so we can reimburse your postage cost.

6. General

6.1 We may amend these terms and conditions of sale at any time by posting the amended terms on the website. All amended terms automatically take effect 14 days after they are initially posted. Please ensure that you check the website from time to time to review the then current terms and conditions of sale. These terms and conditions of sale were last updated in January 2014.

6.2 These terms and conditions of sale are governed by English Law. Any dispute arising out of or in connection with these terms and conditions of sale shall be subject to the exclusive jurisdiction of the English courts.

6.3 When you place your order with us, you agree to ALL terms and conditions - we assume you have read them and the ordering information as well. 

6.4  We don't currently ship items outside of the United Kingdom. However, if you really want an item and are willing to pay a premium for it then email us regarding your overseas order and we will see what we can do for you. EMAIL US BEFORE YOU PLACE THE ORDER.